How can we help?
We usually reply within one working day.
Email us at [email protected]. Tell us your @username and what happened; a screenshot helps a lot.
Common questions
- How do I add my client?
- Send them an invite link. They open it, sign up, and they’re in.
- How does my client ask for a change?
- They tap the spot on the video or photo and write what they want. That’s it.
- Where does the content come from?
- Upload it directly, or pick it from Google Drive. Either way it stays in full quality.
- I approved by mistake.
- Tap Undo within ten seconds. After that, ask the agency for a new version.
- I’m not getting notifications.
- Turn on notifications for Flowkee in your phone’s settings.
- How do I switch to Arabic or English?
- Tap the globe at the top of the Home screen.
- How do I delete my account?
- Go to your profile, tap Delete account, and type your @username.